THERAPEUTIC MASSAGE Is this your first time with Kamour spa? We would like you to feel right at home! Let’s take a look at your entire experience – from the initial phone text to the checkout process at the end of your session.
SCHEDULING YOUR APPOINTMENT During your call to book an appointment, we will ask you regarding your expectations: are you looking for a deep tissue session, a relaxing/nurturing session, or specific work? We are experts at matching you with the right treatment to ensure that you receive the best care possible, each and every time. With 10 years of experience in this business, we are passionate about providing you with extraordinary services on every visit!
REMINDER TEXT You will receive a courtesy reminder text the day of your appointment. If your schedule has changed, we will be more than happy to adjust your appointment at this time. Please keep in mind that we do have a 24 hour cancellation policy. If for any reason we are unable to reach you, please let us know before the end of business day before your appointment regarding any cancellations or date/time changes to your appointment.
ARRIVAL We will arrive to your house 10min before your appointment to set up the table for your treatment. You will also be asked by our therapist to fill out an Intake Form. This is an important step, as it provides us with an overview of your medical history and information concerning injuries or physical conditions that may impact your service. Once the paperwork is complete you will be guided for your session. You may want to visit the restroom before your treatment. SESSION ELEMENTS Your therapist will conduct a short interview, which will include the question “what are your expectations for today’s service?” This is a good time to communicate what you hope to accomplish with your session – are you for pain relief, chronic muscle issues, to de-stress, or to simply experience some much needed relaxation? Once the interview is complete, your therapist will leave the room so that you can undress to your comfort level. After you disrobe, you will slip between the sheets that are on the table, covering yourself with the top sheet and blanket. This top sheet is used for draping – therapists will only uncover the part of your body that they are working on, and your modesty will be honored at all times. Please let your therapist know if you are too warm or too cool so that they can ensure your comfort. You can expect your room to be peaceful with dim lighting and music to enhance your experience. You are in charge of your session – if you have a specific area or problem that needs be addressed, your therapist will prioritize it within your treatment. If you have multiple areas of concern, you may want to take advantage of extending your time to increase the effectiveness of your treatment. (Although the full body is addressed in every session, there is generally time for one focus area in a 60 minute treatment.) It is very important to communicate regarding the pressure level that your therapist is applying throughout the session – if you need more or less pressure, do not be afraid to let your therapist know. Once your treatment is complete, your therapist will leave the room so that you can dress. Take a few moments and breathe in your experience, letting yourself feel the changes in your body and the relaxation of your mind.
COMPLETION OF SESSION Your therapist will be giving you recommendation for your next visit. Do not hesitate to ask any questions you may have at this time, or to provide your feedback regarding the full session. The therapist will lead you to check you out, answer any questions, and assist you with scheduling your next appointment. We are dedicated to providing you with extraordinary services, each and every time.